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Legal Terms That Work for You

marta88 operates under a clear set of legal terms that govern how your account, data, and activity on this platform are handled.

Account PolicyData & PrivacyJurisdiction NoticeUser RightsContact Path
marta88 Legal Terms That Work for You
HOW WE HANDLE DATA

Account Security and Data Practices

We apply standard encryption to account sessions and store only the data we need to operate your account and meet legal obligations. You can request a summary of what we hold, ask us to correct inaccurate details, or raise a deletion request — subject to any retention periods required by law. Cookies on marta88 are used for session continuity and basic analytics; you can manage cookie preferences from the settings link in the site footer.

Data Retention

We retain account and transaction records for the period required under applicable law. After that period, records are deleted or anonymised in line with our internal schedule.

Account Security

Account access is protected by password and OTP verification. If you suspect unauthorised access, lock your account immediately via the security settings page.

Cookie Policy

Session cookies keep you logged in across your mobile browser or desktop tab. Analytics cookies are non-identifying and can be declined in the footer settings.

Data Requests

To request a copy of your data or ask us to correct a record, contact support with your account ID. We aim to respond within the timeframe local law requires.

REACH OUR TEAM

Contact Us on Legal or Policy Matters

If you have a question about these terms, want to request a copy of your account data, or need to flag a concern about how your information has been used, the channels below are the right place to start. Our support team handles Indonesia accounts and can escalate policy queries to the relevant internal team.

Live Chat Open the chat widget from any page on marta88. Available for account and policy questions from Indonesia.
Email Support Send your query to our support address listed in the account help section. Include your registered account ID for faster handling.
Account Help Centre The help centre on marta88 covers data requests, account suspension queries, and how to submit a formal complaint.

Common Questions About Your Rights

These are the questions we hear most often about how our legal terms affect real accounts. If your question isn't here, our live chat team can help directly.

Access depends on local law and is available only where local regulations permit. We do not accept accounts from regions where access is prohibited. Check your local rules before opening an account.

Yes. Contact support via live chat or email with your account ID and a data access request. We will respond within the timeframe required by applicable law.

Submit a deletion request through the help centre or email support. Note that some records must be retained for a legal period before deletion — support will confirm what applies to your account.

We store transfer references and confirmation status for dispute resolution and legal compliance. Your DANA or OVO wallet credentials are never held by us — those stay with your wallet provider.

We post an update notice on the site when terms change. Continuing to use your account after the posted date means you accept the updated terms. Major changes are also flagged via the email on your account.

Reach our support team first via live chat or the help centre at marta88. If you are not satisfied with our response, you may escalate to the relevant data authority in your jurisdiction.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.