Reference

How marta88 Handles Your Personal Data

This page explains exactly what data marta88 collects when you open an account, use DANA, OVO, or GoPay to fund it, and move through the lobby.

Account data transparencyDANA, OVO, GoPay payment data scopeYour right to access and deleteIndonesia-region handlingContact path for data requests

Explore the Lobby Read FAQ

DATA REQUEST CONTACT

How to Reach Us About Your Privacy

You have the right to ask what data we hold, request a correction, or ask us to remove your account information. Reach out through any of the channels below and include your registered email or mobile number so we can verify your identity before acting on your request. We aim to acknowledge privacy requests promptly and resolve them within a reasonable timeframe.

Live Chat Open the chat widget from the account menu. Identify yourself as submitting a privacy or data request and our support team will route it correctly.

Email Support Send your data access or deletion request to our support email. Include your registered mobile number and the wallet type you use — DANA, OVO, or GoPay.

Account Settings Some data corrections — display name, mobile number, linked wallet — can be made directly inside your account settings without contacting support.

What We Collect and Why

marta88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account with marta88, we collect the details you provide during registration — your name, email address, and the mobile number linked to your wallet. When you deposit or withdraw via DANA, OVO, or GoPay, we receive a transaction reference and wallet identifier.

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We do not store your full e-wallet PIN or password. We collect device and session data — browser type, IP address, session duration — to keep your account secure and to detect unusual access patterns. We also use cookies to remember your login state and preferred
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language so you are not re-prompted every session. Data you share when contacting our support team is kept only as long as it takes to resolve your query, then archived under our standard retention schedule. We do not sell your personal data to third parties. Where
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we share data with payment processors like DANA, OVO, and GoPay, it is limited to what those processors need to complete your transaction. Availability of this service depends on local law and is subject to eligible regions in Indonesia.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We apply consistent data handling practices across account security, cookie use, payment records, and retention. Each area below covers what we actually do — not a general promise. If something here does not match what you experience in your account, contact us so we can correct it.

Account Security

Your account is protected by OTP verification on login and on sensitive changes like withdrawals. We flag sessions from new devices and ask you to re-confirm before allowing access.

Cookie Use

We use session cookies to keep you logged in and functional cookies to remember your wallet preference — DANA, OVO, or GoPay. You can clear cookies via your mobile browser settings at any time.

Data Retention

Account records are kept while your account is active. If you close your account, we retain transaction records for the period required by applicable financial compliance obligations, then delete personal identifiers.

Third-Party Sharing

We share only the minimum required data with payment processors — DANA, OVO, GoPay — to complete transactions. We do not share your data with advertisers or data brokers.

Common Questions About Your Data

These are the questions we actually get from people in Indonesia about how their account data and payment records are handled. If your question is not here, reach us via live chat or email.

We collect your name, email, and mobile number. If you deposit via DANA, OVO, or GoPay, we also receive a wallet identifier and transaction reference — nothing beyond what the transfer requires.

Yes. Submit a data access request via live chat or email with your registered mobile number. We will confirm your identity and then share what we hold on your account.

Contact support via live chat or email and ask for account deletion. We will remove personal identifiers from active systems. Some transaction records may be retained as required by applicable compliance obligations.

We share only the data DANA, OVO, or GoPay need to process your transaction. We do not sell or share your information with advertisers, brokers, or unrelated third parties.

We use cookies to keep your session active and remember your preferred wallet. You can clear or block cookies in your mobile browser settings, though this may require you to log in again each visit.

Active account data is kept while your account is open. After closure, personal identifiers are removed once any applicable financial record-keeping period has passed. We do not hold data longer than necessary.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal LiveLive Roulette Diamond Appmarta88 App

How marta88 Handles Your Personal Data

How to Reach Us About Your Privacy

How We Protect and Manage Your Information

Account Security

Cookie Use

Data Retention

Third-Party Sharing

Common Questions About Your Data

01 What personal data does marta88 collect when I register?

02 Can I see all the data marta88 holds on my account?

03 How do I ask marta88 to delete my personal data?

04 Does marta88 share my data with anyone outside the platform?

05 How does marta88 use cookies and can I turn them off?

06 How long does marta88 keep my account and payment records?

Privacy Policy

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